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Cisco Meraki Customer Advisories

It’s often the case that Cisco Meraki only need to inform rather than warn customers because they've already patched systems before a vulnerability becomes common knowledge. This was the case with several ransomware attacks seen earlier this year.

Thanks to the integration of Cisco Talos intelligence into the Meraki MX, customers with the Advanced Security license are proactively protected against malicious actors through world-class intrusion and malware detection. In other cases, like the recently uncovered KRACK Wi-Fi vulnerability, firmware which addressed the issue was prepared ahead of public disclosure, meaning we merely needed to inform customers and prompt them to upgrade, where necessary.

Whether to require action, or simply to inform, Cisco Meraki want to ensure they are communicating as transparently as possible in a way that is easy to keep track of.

To this end, they have introduced the new Cisco Meraki Customer Advisories page. This page will act as a chronological repository of issues that have the potential to impact Meraki customers, regardless of whether it’s an industry-wide issue or one relating to Meraki technology.

End of Sale Announcment - MX400 and MX600

Buy 5 - Stream Live Promotion

End of Sale Announcement - MS220-8 Switch Line

Cisco Meraki is announcing the end-of-sale for the following products, for Meraki cloud managed networking products. The MS220-8 Cloud Managed Switches have been replaced with the following products, which are functionally equivalent:

Meraki expects to be accepting final orders for this product through April 28, 2018. However, the final date will depend on the availability of stock and, at Cisco Meraki's discretion, the actual end-of-sale date may be earlier than April 28, 2018.

End-of-Support date for this product will be April 28, 2025. 

The Value in Total Cost of Ownership

Total cost of ownership (TCO) isn’t a complicated concept. Simply put, it’s the sum of the upfront cost of a product or service and the direct and indirect costs incurred during its lifetime.

Nevertheless, many buyers considering an IT infrastructure upgrade can fall into a pattern of using upfront cost as their key criteria. Not only does this inadvertently neglect potential products or solutions that may be much better suited, but in the long run may actually end up costing a lot more.

For most organizations there are usually multiple stakeholders involved in the IT purchasing process with the number increasing with company size. Our first touch point with customers tends to be with the IT folks. Testing out Meraki first-hand, we’re always amazed at how quickly they fall in love with the technology. Naturally the IT folks are convinced, but the next step in the buying process is typically around gaining buy-in from the various other functions in the internal buying chain. The stakeholders in this stage are frequently non-technical and have their own KPIs to satisfy. At this point we’re often asked by customers and partners alike for stats or numbers to quantify how much Meraki customers are saving in operational costs.

We set about acquiring this information and interviewed existing Meraki customers across various verticals to quantify how much time and money they’re saving compared to more traditional technologies. The results are now in:

CHECK OUT THE INFOGRAPHIC

Download PDF: English 

Highlights from the infographic:

• Gartner estimates that 80% of total IT costs occur after the initial purchase (OpEx)
• Meraki customers stand to save in the region of 90% on OpEx
• Savings in shopping around for the cheapest hardware are likely to pale in comparison to the potential savings in OpEx with Meraki
• A Wireless (Verizon authorized reseller) can bring 6 stores live with Merakitechnology for the cost of bringing one store live with traditional technology
• Bar S Foods saved over $5M in production revenue with Meraki over 5 years
• CNOS chose to deploy Meraki even though hardware costs were 15% more than traditional technology. CNOS was able to recover the difference in CapEx within 16 months over a 5-year comparison.

Cloudifi Added to NSW Government ICT Services Scheme

Cloudifi has recently been added to the NSW Government ICT Services Scheme for the supply of Cisco Meraki Network hardware and our own Guest Connect Captive Portal for Guest Authentication to NSW Government buyers.  

We look forward to working with our NEW Government Customers!

End of Sale Announcement - MR62 Access Point

Cisco Meraki is announcing the upcoming end-of-sale for the following product.

The MR62 Cloud Managed Wireless AP has been replaced with the functionally equivalent MR74 Cloud Managed AP.

They expect to be accepting final orders for these products through November 15, 2017.

However, the final date will depend on the availability of stock and, at Cisco Meraki's discretion, the actual end-of-sale date may be earlier than November 15, 2017.

End-of-Support date for these products will be November 15, 2024.