We often find customers are confused when it comes to how to purchase Cisco Meraki hardware and licences in Australia so hopefully this article serves to set the record straight!
Cisco Meraki has a unique distribution model worldwide due to the fact the hardware and licences are assigned to the particular end user that acquires the product. They haven't quite worked out how to let worldwide distributors look after the assignment of serial numbers and licence codes, and keep track of it all - so prefer to do this themselves in California still.
This means that ALL products are shipped worldwide from California directly to you the end user customer on an order by order basis. There is NO STOCK held by any reseller in Australia - despite what you might read on our competitor's web sites. This is of course unless it's second hand or refurbished stock (and that doesn't qualify for Cisco Meraki's lifetime replacement warranty even if you have licensed it).
All hardware products ship via DHL to you at no extra charge because the freight is all built into the price we pay as a reseller and we charge you no extra.
We often see our competitors offering a better price if you contact them first - we are no different in that we have access to Cisco Meraki's large deal registration program where if an order is over approximately $4500 your buy price from our web site we can apply for some special pricing on your behalf.
Meraki only award this to the partner that is first to bring the deal to them and whom have offered some expertise along the way - its a way of thanking the channel by rewarding them with a little extra margin (which helps in this ultra competitive online landscape!).
We can usually get special pricing approved quickly because we know the Cisco Meraki team in Sydney very well. Please reach out to us as soon as you are looking for pricing and we will pass this discount on to you if we can obtain it. Meraki often have special promos available and we will get these applied to your order too.
Licence renewals are easy to order on our web store and can be turned around within 48 hours. To begin, go to your Dashboard and look under Organization>License Info - this will give you the model and number of devices you have to order for. See our Licence renewal page for more info here.
Remember the team at Cloudmanagedwifi are Meraki experts and this is the only networking hardware vendor we work with. We turn around orders the same day we receive them (within minutes) and rarely experience a delay in order processing - we have the process of getting an order to ship quickly down pat.
We have the experience with big network deployments - we count Red Rooster, Oporto and Hungry Jacks as our clients in Australia, as well as many other smaller Retail, Hospitality and Commercial clients.
So in summary :