Australian Cisco Meraki Buying Guide
ALL Cisco Meraki products are shipped from Meraki’s warehouse in the USA directly to you, the end user customer, via DHL Express. Typical turn around is 2-3 days for license only orders to come back via email and 7-10 days to your door for hardware orders.
Cisco Meraki has a unique distribution model worldwide as the hardware and licences are assigned to the particular end user that will ultimately use the product and they prefer to keep track of all that information themselves at HQ in California.
We submit these details to Cisco Meraki when we create a quote or special pricing request in their systems. This is then approved by the relevant Account Manager and we can then send you a quote with the best promotional, large deal, education, or not for profit pricing applied.
ALL products are shipped from Meraki’s warehouse in California directly to you the end user customer on an order by order basis. There is NO stock held by any reseller in Australia - despite what you might read on our competitor's web sites - unless it's grey market or second hand.
There is no stock held by any Reseller in Australia - all new Meraki orders ship directly from their California, USA warehouse direct to the customer via DHL.
It's simply not possible to get your hands on a brand new, Cisco Meraki direct product within a day or so in Australia unfortunately. The time to your door is at least 7 days. All hardware products ship via DHL Express to you at no cost because the freight is built into the product price.
BE CAREFUL OF PRODUCTS SOLD ON AMAZON, EBAY OR FROM IT TRADERS, OR THOSE SOLD AT A PRICE TOO GOOD TO BE TRUE!
You run the risk of buying a second-hand device that is still claimed in a disused Dashboard or is 'grey market' gear. Meraki will not warrant or support it if you are not the originally registered end-user customer.
To avoid these problems buy only from an Official Cisco Meraki Reseller like Cloudifi Pty Ltd.
We often see our competitors offering a better price if you contact them first - we are no different in that we have access to Cisco Meraki's deal registration program, Education, Not For Profit and promotional pricing where we can apply for discount pricing on your behalf.
Meraki only award this to the partner that is first to bring the deal to them and whom have offered some expertise to the customer along the way. It's their way of thanking the channel by rewarding us with a little extra margin - but if WE get this, we will pass the extra discount onto you!
We'd encourage you to choose your reseller first (hopefully us!) and let us go to work for you to get the best price.
We can usually get special pricing approved quickly because we know the Cisco Meraki team well! Please reach out to us as soon as you are looking for pricing and we will pass this discount on to you if we can obtain it. Meraki often have special promos available and we will get these applied to your order too.
Small Licence renewals are easy to process if you go to your Meraki Dashboard and look under Organization>License Info. This will give you the model and number of devices you have to order for. See our Licence renewal page for more info here.
Please note : Cisco now has an 'All Sales are Final' sales policy, that includes Licence sales, meaning if you order something in error, it cannot be returned for a refund or exchange. This is where we can help you to make sure you order the correct sku for your requirements - the first time!
We are other Reseller and Consultant friendly! If you are NOT a Cisco Meraki partner and need to supply your customer, we are happy to work with you.
Cloudifi isn't one of those aggressive sales organisations that is going to approach or offer services to your customer directly so have no fear reaching out to us if you need to supply your customer with Cisco Meraki Hardware or Licenses. Our reputation with you our customer and with the Cisco Meraki team is important to us!
We will work with you to provide the information you need to properly quote and supply your customer's requirements within the parameters of our Reseller Agreement with Cisco. We will get the best pricing possible by working with the Cisco Meraki team, and be mindful that you need to share in the margin too when quoting.
If you get stuck installing Meraki and are a customer of ours, we offer Free installation technical support.
Remember the team at Cloudmanagedwifi are Meraki experts and this is the only networking hardware vendor we work with. We turn around enquiries the same day we receive them (within minutes) and always have terms available with the vendor so there is never a delay with shipment due to credit issues.
One of those things you need to be mindful of when working with less established Meraki partners is whether they have the financial backing and credit terms with the Distributor to handle your large order. We do!
In summary :
- There is NO STOCK held in Australia by any Official reseller or distributor.
- ALL Meraki products ship via DHL Express Air Freight from Cisco Meraki's warehouse in California directly to the shipping address in Australia.
- Minimum delivery time to your door is 7 Days, but usually its somewhere between 7-10 days depending on where its going to in our experience.
- Large Deal, Promo, Education, and Not For Profit pricing is available to partners that register the deal with Meraki - call us first so we can do this for you.
- Cisco has an 'All sales are final' policy meaning we cannot return hardware or licenses ordered in error to them nor offer a refund. Contact us to make sure you order correctly the first time for your particular requirements.
- Cloudmanagedwifi are Meraki experts - this is the only networking Vendor we sell and support - now for over 12 years.
- We will help our customers with Free pre-sales and post sales technical support if you have any questions on how to get the most out of your investment.